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Visma Sign's support pages

Support for Visma Sign use!

On these support pages, you will find instructions, instructional videos, and tips for using Visma Sign

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Explore efficient sending of invitations, guidance on the signature process, as well as instructions for main users in Visma Sign

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Instructional Videos

Learn how to use Visma Sign with our instructional videos

In addition to written instructions, you can find comprehensive instructional videos on our support pages.

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Frequently Asked Questions

Find answers to the most common questions

Visma Sign is an electronic signing solution that serves both businesses and individuals. It enables seamless contract management with a single tool, allowing you to send, sign, store and search documents effortlessly. Visma Sign is a secure solution that enhances contract management at every stage.

You can learn more about our service on our website, and detailed user guides are available on our support pages to help you get started.


Keywords: what is Visma Sign, what is Visma Sing, Visma Sign more information

Forms is an easy-to-use form editing tool, with the forms automatically including electronic signature features. All companies using Visma Sign service can use the Visma Sign Forms service.

In most cases, failure to sign is due to browser cookies or features. 

If the signature fails, we recommend that you first clear the cookies and page history of the browser you are using, or try a different browser altogether. In most cases, changing your browser will solve the problem. 

If changing your browser doesn't help, you can contact our support team and we'll find out if it's a problem specific to this event. In that case, you can also send us the link to the invitation you received.

We will inform you about any disruptions in the Community: https://support.vismasign.fi/fi/support/discussions.

This article has been translated using an AI-based translation tool.

Visma Sign's strong authentication currently supports five countries - Finland, Sweden, Norway, Denmark and the Netherlands. Each country has its own authentication methods and if the signer has one of the allowed methods, they can sign using strong authentication. 

Visma Sign also offers lightweight signing, which means signing without strong authentication. Light Signature works internationally, which means that anyone can sign with it. 

This article has been translated using an AI-based translation tool.


Once an invitation has been sent, it is no longer possible to add signatories afterwards. 

To include a missing signature in the same invitation, you can create a completely new invitation, or upload the document and then collect the missing signatures manually. As a last option, you can also create an additional protocol referring to the original document. 

It is also not possible to remove signatories from an invitation once it has been sent. However, if everyone else has signed the invitation, the document is still fully valid with these existing signatures and you can download the document from the Visma Sign account Documents. You can then also cancel the invitation, which will close any open invitation links.

This article has been translated using an AI-based translation tool.