Forms is an easy-to-use form editing tool, with the forms automatically including electronic signature features. All companies using Visma Sign service can use the Visma Sign Forms service.

In most cases, failure to sign is due to browser cookies or features. 

If the signature fails, we recommend that you first clear the cookies and page history of the browser you are using, or try a different browser altogether. In most cases, changing your browser will solve the problem. 

If changing your browser doesn't help, you can contact our support team and we'll find out if it's a problem specific to this event. In that case, you can also send us the link to the invitation you received.

We will inform you about any disruptions in the Community: https://support.vismasign.fi/fi/support/discussions.

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Visma Sign's strong authentication currently supports five countries - Finland, Sweden, Norway, Denmark and the Netherlands. Each country has its own authentication methods and if the signer has one of the allowed methods, they can sign using strong authentication. 

Visma Sign also offers lightweight signing, which means signing without strong authentication. Light Signature works internationally, which means that anyone can sign with it. 

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Once an invitation has been sent, it is no longer possible to add signatories afterwards. 

To include a missing signature in the same invitation, you can create a completely new invitation, or upload the document and then collect the missing signatures manually. As a last option, you can also create an additional protocol referring to the original document. 

It is also not possible to remove signatories from an invitation once it has been sent. However, if everyone else has signed the invitation, the document is still fully valid with these existing signatures and you can download the document from the Visma Sign account Documents. You can then also cancel the invitation, which will close any open invitation links.

This article has been translated using an AI-based translation tool.