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FAQ for Visma Sign invoices
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Knowledge base
Signing
Signing invitation
8
How do I sign with strong authentication?
Signing an invitation without strong authentication
Signing your own invitations via your Visma Sign account
Signing as an organisation or custodian
Can I sign several documents at once?
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Invitations
Invitation creation and sending
14
How do I create an invitation?
Selecting a signature type when creating an invitation
Does the signatory represent the organisation?
Does the order of signatures matter?
Invite with organization name only
View all 14
After invitation sending
4
Open invites -section
Can I edit a sent invitation?
Document and invitation status
Why is the invitation cancelled?
Documents -section
Document management
6
Documents -section
Document folder
Where can I find the signed document?
Downloading a document to your device
Deleting a document
View all 6
Document types
3
How to create a new folder?
How do I transfer a document to another folder?
Adding a folder
Keywords
3
How can I utilize keywords?
Searching for documents with keywords
Adding and removing keywords
Saved searches
1
What are my saved searches and how do I create them?
Added parties
3
How do I search for a document with an added party?
Adding a party to the document
Why is it useful to include information about the party to the contract on the document information?
Registration and logging
Private account management
9
Registration of Visma Sign service for private use
Private account settings
Why can I only sign up with one email when I have registered several?
Personal private account and business account - how they differ and how you can switch between them
Why does my account look different than before?
View all 9
Organization account management
9
How to get started efficiently
Closing a company account
Company’s settings
Changing a subscription
Define allowed signatures
View all 9
User management
5
How do I become a user of a business account?
Do you want to add users to the company account?
How do I create a user group?
What if the person does not have strong authentication in use?
Can't add a user to your organization account?
Registering
3
Registration of the Visma Sign service for a company or association
What should I do if I can't log in to Visma Sign?
Can't register a company account?
Forms
Creating a form
13
What is Visma Sign Forms?
Where do I start creating a form?
Creating a form
Want to make fields mandatory?
Want to add more signatories to the form?
View all 13
Editing and managing forms
8
Filling in and signing a form
To which address do you want to send the acknowledgement of receipt form on your side?
In which folder do you want the forms to be saved in your Visma Sign account?
Where are the completed forms stored?
Online form publication and sending
View all 8
Privacy and security
Document processing
3
Handling an electronically signed document
Entries made into an electronically signed document - eIDAS
Verifying an electronically signed document
Personal data processing
3
Why is a social security number asked and how do we process it in Visma Sign?
Where is my data stored?
How is data security and data protection organised?
What is Long Term Validation?
1
What is LTV?
Cookie Policy
1
Cookie policy
Integrations Visma Sign
Implementation
3
Where can I get API-keys for my company?
Starting a SharePoint integration
Application Programming Interface (API) and other integration
Visma Sign's frequently asked questions
Visma Sign's frequently asked questions
19
Why can't I sign?
Where can I find the document I signed?
Where can I find the document?
Who can sign with Visma Sign?
Can I add or remove signatories after sending an invitation?
View all 19
Recommended instructions
5
Personal private account and business account
Sending a signature invitation
Where can I find the signed document?
Documents folder
Company’s settings
Recommended instructional videos
5
Create and send invitation
Signing an invitation
Reviewing a document
Adding a user
User groups and users
Visma Sign -invoicing
Updating invoicing address in Visma Sign -service
1
Updating the company's invoicing address information
FAQ for Visma Sign invoices
2
FAQ
Where can I check the amount of used signatures?
Contact us
1
Contact us
Customer service and support portal
Support portal
1
Registering for Visma Sign Support Pages:
Contact us
1
Visma Sign customer support
Account Management
Settings
0
Managing sent invitations
Managing sent invitations
0