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FAQ for Visma Sign invoices
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Knowledge base
Signing
Signing invitation
8
How do I sign with strong authentication?
Signing an invitation without strong authentication
Signing your own invitations via your Visma Sign account
Signing as an organisation or custodian
Can I sign several documents at once?
View all 8
Invitations
Invitation creation and sending
15
How do I create an invitation?
Selecting a signature type when creating an invitation
How do I set the signatory role to "Company"?
Does the order of signatures matter?
Invite with organization name only
View all 15
After invitation sending
4
Open invites -section
Can I edit a sent invitation?
Document and invitation status
Why is the invitation cancelled?
Documents -section
Document management
6
Retention periods for documents in a company account
What can I do in the Documents section?
Where can I find the signed document on the company account?
How do I download a document from a company account?
How do I delete a document or cancel invitations?
View all 6
Folders
3
How to create a new folder?
How do I transfer a document to another folder?
Adding a folder
Keywords
3
How can I utilize keywords?
How do I search for documents using keywords?
Adding and removing keywords
Saved searches
1
What are my saved searches and how do I create them?
Added parties
3
How do I search for a document with an added party?
How do I add a party to the document?
Why is it useful to include information about the party to the contract on the document information?
Registration and logging
Private account management
9
How do I use Visma Sign as a private person?
How can I edit information on my private account?
Why can I only login with one email when I have registered several?
Why does my account look different than before?
How can I confirm my email address?
View all 9
Organization account management
9
How to get started efficiently
Closing a company account
Company’s settings
How do I change the subscription of my company account?
Define allowed signatures
View all 9
User management
5
How do I become a user of a business account?
Do you want to add users to the company account?
How do I create a user group?
What if the person does not have strong authentication in use?
Can't add a user to your organization account?
Registering
3
How can I register an organization to Visma Sign?
What should I do if I can't log in to Visma Sign?
Can't register a company account?
Forms
Creating a form
13
What is a form in Visma Sign?
Where do I start creating a form?
Creating a form
Want to make fields mandatory?
Want to add more signatories to the form?
View all 13
Editing and managing forms
8
How do I fill and sign a form in Visma Sign?
To which address do you want to send the acknowledgement of receipt form on your side?
In which folder do you want the forms to be saved in your Visma Sign account?
Where are the completed forms stored?
Online form publication and sending
View all 8
Privacy and security
Document processing
2
Entries made into an electronically signed document - eIDAS
How can I be sure of the validity of a document?
Personal data processing
3
Why is a social security number asked and how do we process it in Visma Sign?
Where is my data stored?
How is data security and data protection organised?
What is Long Term Validation?
1
What is LTV?
Cookie Policy
1
Cookie policy
Integrations Visma Sign
Implementation
3
Where can I get API-keys for my company?
Starting a SharePoint integration
Application Programming Interface (API) and other integration
Visma Sign training
Signing an invitation
0
Sending a signature invitation
0
Visma Sign's frequently asked questions
Visma Sign's frequently asked questions
21
Why can't I sign?
Where can I find the document I signed as a private person?
Where can I find the document?
Who can sign with Visma Sign?
Can I add or remove signatories after sending an invitation?
View all 21
Recommended instructions
3
Sending a signature invitation
Documents folder
Company’s settings
Recommended instructional videos
4
Signing an invitation
Reviewing a document
Adding a user
User groups and users
Visma Sign -invoicing
Updating invoicing address in Visma Sign -service
1
Updating the company's invoicing address information
FAQ for Visma Sign invoices
2
FAQ
Where can I check the amount of used signatures?
Contact us
1
Visma Sign billing department contact information
Customer service and support portal
Support portal
1
Registering for Visma Sign Support Pages:
Contact us
1
Visma Sign customer support contact information
Account Management
Settings
0
Managing sent invitations
Managing sent invitations
0