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FAQ for Visma Sign invoices
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Knowledge base
Private account management
Private account registration
1
How do I register to Visma Sign?
Private account management
9
How do I use Visma Sign as a private person?
How can I confirm my email address?
Why can I only login with one email when I have registered several?
How can I edit information on my private account?
How do I update my new name on my Visma Sign account?
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Organization account management
Registration of an organization account
4
How can I register an organization to Visma Sign?
How do I register a trial account in Visma Sign?
How do I register multiple business accounts under one agreement?
Can't register a company account?
Organization account management
8
How do I get started with an organization account?
What company account settings can I modify?
How do I update the billing information?
Define allowed signatures
How do I speed up sending invitations with preset settings?
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Management of users
User management
6
How do I become a user of a business account?
How do I add or delete users?
How do I manage a user's permissions on the account?
What if the person does not have strong authentication in use?
Can't add a user to your organization account?
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For document sender
Invitation creation and sending
18
How do I create a document and send an invitation?
How do I send an invitation with strong authentication?
How do I send an invitation that does not require authentication?
What role should I assign to the signer, and how does it affect things?
How do I specify that the signatory signs on behalf of a company?
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After invitation sending
8
Can I edit a document or invitation after it has been sent?
What can I do in the Open Invitations section?
What can I do in the Documents section?
How do I download a document from a company account?
What do the different document and invitation statuses mean?
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For document signer
Signing invitation
10
How do I sign with strong authentication?
Who is eligible to sign with a strong signature in Visma Sign?
Signing an invitation without strong authentication
How do I sign as a representative of an organization or as a custodian?
Can I sign several documents at once?
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Document management
Documents
6
How do I download a document from a company account?
Where can I find the signed document on the company account?
Why can’t I find the document I signed as a private individual?
Retention periods for documents in an account
Can I download or delete multiple documents at once?
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Folders
5
How to create a new folder?
How do I create a folder in the old archive view?
How do I transfer a document to another folder?
How do I edit a folder?
How do I delete a folder?
Keywords
2
What are keywords and how to use them?
How do I search for documents using keywords?
Saved searches
1
What are my saved searches and how do I create them?
Added parties
3
How do I search for a document with an added party?
How do I add a party to the document?
Why is it useful to include information about the party to the contract on the document information?
Forms
Creating a form
9
What is a form in Visma Sign?
Where do I start creating a form?
How do I create a form?
Want to make fields mandatory?
Want to add more signatories to the form?
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Signing a form
1
How do I fill and sign a form in Visma Sign?
Editing and managing forms
8
Why can’t I find the form I created in Visma Sign?
To which address do you want to send the acknowledgement of receipt form on your side?
In which folder do you want the forms to be saved in your Visma Sign account?
Where are the completed forms stored?
Online form publication and sending
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Privacy and security
Document processing
3
What do the markings on the signed document mean (eIDAS)?
How can I be sure of the validity of a document?
What is LTV?
Personal data processing
3
Why is a social security number asked and how do we process it in Visma Sign?
Where is my data stored?
How is data security and data protection organised?
Data security and privacy in Visma Sign
1
Security and Privacy
Cookie Policy
1
Cookie policy
Integrations Visma Sign
Implementation
3
Where can I get API-keys for my company?
Starting a SharePoint integration
Application Programming Interface (API) and other integration
Visma Sign training
Signing an invitation
0
Sending a signature invitation
0
Account settings
0
Visma Sign's frequently asked questions
Visma Sign's frequently asked questions
11
Can I add or remove signatories after sending an invitation?
Where can I find the document?
How do I add a user to my Visma Sign Account?
On which laws and regulations are electronic signatures based?
How do I register a company, if I already have a user account?
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Recommended instructions
0
Recommended instructional videos
0
Visma Sign -invoicing
Updating invoicing address in Visma Sign -service
1
Updating the company's invoicing address information
FAQ for Visma Sign invoices
3
FAQ
Where can I check the amount of used signatures?
Visma Sign subscription termination and change of subscription
Contact us
1
Visma Sign billing department contact information
Customer service and support portal
Support portal
2
Vispert AI Chat
Registering for Visma Sign Support Pages:
Contact us
1
Visma Sign Customer Support Contact Information
Account Management
Settings
0
Managing sent invitations
Managing sent invitations
0