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Frequently Asked Questions
FAQ for Visma Sign invoices
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Knowledge base
For the invitation recipient
For the invitation recipient
7
Where can I find the signed document?
Signing an invitation you have received with strong authentication
Signing an invitation you have received without strong authentication
Signing your own invitations via your Visma Sign account
Signing as an organisation or custodian
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For the invitation sender
For the invitation sender
15
Sending a signature invitation
Selecting a signature type when creating an invitation
Does the signatory represent the organisation?
Does the order of signatures matter?
Invite with organization name only
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Account Management
Settings
14
How to get started efficiently
Adding a folder
Adding a user group
Do you want to add users to the company account?
Creating and using an invitation template
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Managing sent invitations
Managing sent invitations
8
Document folder
How to edit a sent invitation
Deleting a document
Document and invitation status
Documents folder
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Archive & contract management
Archive & contract management
11
Use of keywords
Adding and removing keywords
Searching for documents with keywords
What does the document type mean?
How to create new document types?
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Registration and logging
Registration and logging
12
Registration of the Visma Sign service for a company or association
Does the account look different than before?
Private account settings
Forgotten password or user ID
Registration of Visma Sign service for private use
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Privacy
Privacy
7
Handling an electronically signed document
Why is a social security number asked and how do we process it in Visma Sign?
Where is my data stored?
How is data security and data protection organised?
Entries made into an electronically signed document - eIDAS
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Cookie Policy
1
Cookie policy
Visma Sign Forms
Editing and using the form
16
Activation of the form service when using the service the first time
What is Visma Sign Forms?
Where do I start creating a form?
Creating a form
Where are the completed forms stored?
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Main settings
5
Want to add more signatories to the form?
Want to make fields mandatory?
Do you want the signed form to be sent as an email attachment?
To which address do you want to send the acknowledgement of receipt form on your side?
In which folder do you want the forms to be saved in your Visma Sign account?
Integrations Visma Sign
Integrations
3
Where can I get API-keys for my company?
Application Programming Interface (API) and other integration
Starting a SharePoint integration
Visma Sign's frequently asked questions
Visma Sign's frequently asked questions
19
Why can't I sign?
Where can I find the document I signed?
Where can I find the document?
Who can sign with Visma Sign?
Can I add or remove signatories after sending an invitation?
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Recommended instructions
5
Personal private account and business account
Sending a signature invitation
Where can I find the signed document?
Documents folder
Company’s settings
Recommended instructional videos
5
Create and send invitation
Signing an invitation
Reviewing a document
Adding a user
User groups and users
Visma Sign customer support opening hours
Visma Sign customer support opening hours
2
Visma Sign customer support opening hours
Registering for Visma Sign Support Pages:
Visma Sign Training
Instructional videos
5
Reviewing a document
Signing an invitation
Create and send invitation
Adding a user
User groups and users
Visma Sign -invoicing
Contact us
1
Contact us
Updating invoicing address in Visma Sign -service
1
Updating the company's invoicing address information
FAQ for Visma Sign invoices
2
FAQ
Where can I check the amount of used signatures?