When you move from the main menu to the Open invitations section, you can see all the successfully created documents that are still missing signatures. In the organization account view, the "Open invitations" section shows the open invitations for documents located in folders to which the user has at least read rights.

If you do not see the invitations for the document you created in the Open invitations section, it is possible that the document creation failed. In this case, we recommend following the instructions found in the help article Document creation and sending invitations fails.

In the Open invitations section, you can:

  • See the number of all open invitations on the account.
  • View the oldest and newest invitation directly below the header and send reminders about them.
  • Send a reminder manually to invitees using the "Send Reminder" button if they have not yet signed the document. You can send a reminder to all relevant parties with open invitations or select specific recipients. The selected individuals will receive a reminder message about signing the document.
  • Choose whether to send the reminder by email, sms, or both. Sms reminders are charged the same as the original sms invitations. The price of one sms is € 0.18 (vat 0%).
If the invitations are set to be sent in order, only the person whose turn it is to sign will receive the reminder. If you want to send a reminder to just one person, you can open the invitation and select the "Send Reminder" button next to the invitee’s name.

This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.



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