If only one signing invitation has been delivered and others have not, the likely reason is the "Signatures in a specific order" setting.
By default, invitations are sent to all signers simultaneously, but if this setting is enabled, invitations proceed in stages in the order in which the signers were added. Therefore, the next person will receive the invitation only after the previous one has signed.
We recommend reminding the person currently in line to sign their invitation so that the invitation can proceed to the next person.
If the setting has not been used, we recommend contacting Visma Sign support to investigate the issue.
This article has been translated using an AI-based translation tool.
Keywords: signing invitations not delivered, only one signing invitation delivered, sent invitations for document signing but only I received it. Other signers have not received the invitation.
Did you find it helpful? Yes No
Send feedback