Can't remember your password, what should I do?
If you cannot remember your password, go to our login page and click on the forgotten password? button. This will allow you to create a new password for yourself via strong authentication and you can log in to your account with a username + password combination.
Can't remember your username?
If you are unsure of your username or whether you still have Visma sign credentials, you can register for Visma sign as a private person through our registration page, where you should fill in your details. It doesn't matter if you already have an account - re-registering will redirect you to the same old environment with strong authentication. The service will identify you through strong authentication, and will automatically link you to your account. None of your old settings, permission and documents will be lost. The email address and password you set during re-registration will be your login credentials for Visma sign going forward.
If you have been a business user, please note that when re-registering, you do not need to fill in the details of any business account, i.e. the "I also want to register a company" option should not be selected.
Why do my username and password not match?
If you receive the error message "Username and password do not match", it means that either the username or password has been entered incorrectly. Please first check that you have entered the information correctly. If the problem persists, we recommend re-registering as a private person, which will update your username and provide you with new login credentials.
Password reset doesn't work, what should I do?
If the password reset doesn't work, we recommend re-registering as a private person.
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