Documents in the company account are stored in the service indefinitely and are only removed if a user deletes the document from the account or if the company account is closed.
Are you the signer of the document?
The document was signed before 24.4.2025:
Documents stored in a personal Visma Sign account, which have been signed under the role of representing myself or another organization, are stored in the service for a limited time after the user has registered. Documents signed as a private individual on a personal account are currently stored for 12 months from the last signature on the document. Documents signed with the "another organization" option on a personal account are currently stored for 3 months from the last signature on the document.
Document signed after 24.4.2025:
At the end of the signature process, the signer will be sent an email with a link to download the document for XX.
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