Documents in the company account are stored in the service indefinitely and are only removed if a user deletes the document from the account or if the company account is closed. 

Are you the signer of the document?

If the document is signed before 24.4.2025:

Documents stored in a personal Visma sign account, which have been signed under the role of "I represent myself" or "Other organization", are stored in the service for a limited time after the user has registered. Documents signed as a private person on a personal account are currently stored for 12 months from the last signature on the document. Documents signed with the "Other organization" option on a personal account are currently stored for 3 months from the last signature on the document.

If the document is signed after 24.4.2025:

At the end of the signature process, the signer will be sent an email with a link to download the document. The email contains instructions on what to do and how long the document is available for download.

This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.


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