Why is the invitation cancelled?

If an invitation expires, any unused invitation links will go into 'cancelled' status and cannot be reopened. You can upload a document with existing signatures, but you can no longer collect the missing signature in the same document. 

If the invitation deadline has expired, you can do one of the following:

• You can create a completely new signature invitation, including all signatories
• You can create a separate additional record, mentioning the original document, and you can use this to create an invitation to sign for those who did not have time to sign the original.
• You can print the document with existing signatures and collect the last signatures manually

The invitation can also go into a cancelled status if someone manually cancels it via the sender's account. 

This article has been translated using an AI-based translation tool.

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