Every Visma Sign business user always automatically has a personal account as an individual in addition to a company account. These environments are separate, but both the personal account and the company account are logged in with the same username (email address).

Only you have access to the personal account, but other people may have access to the company account.

You can switch between the personal account and the company account from the role menu in the top right-hand corner. When you click on your name in the top right corner, you can access your personal account by clicking on the "Use as private person" button. From the same menu, you can also switch to a company account if you already are a user under some company account. If you have access to multiple company accounts, all the different accounts will appear in this menu.


If you register again and then log in, the service will recognize your details and always link you to the same old, existing account. This way you will not be created a new account, but this will change your username and password. So if you have been using Visma Sign as a company user up to now, and you later sign a personal document through our service, you do not need to register again to download the signed document, you can simply change the view using the instructions above.

Where will the signer's documents be stored?

Documents signed with strong authentication are directed to the person's Visma Sign archive based on the social security number returned from the authentication. Whether they are directed to the company or personal Visma Sign archive, depends on the settings of the signature invitation, i.e., whether the company or individual is used as the representation role in the invitation and whether the signer is on the account of the company they represent.

  • If the document is signed with the company's role and the signer is on the account of the company they represent, the company can be selected directly from a ready-made list. This way, the selected company role determines that the document is stored in the selected company's archive, not on the personal side.
  • If the document is signed as an individual or with the "Other organization" option, the document is stored in the signer's personal private account archive.


Keywords: Where will the signer's documents be stored?




This article has been translated using an AI-based translation tool.



Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.