Visma Sign works in such a way that each user can have only one username to the service, and all organization accounts, as well as personal accounts, are managed with the same login credentials. There are no separate credentials for organization accounts, but they can be accessed through personal credentials if the user has the necessary permission.
There is a role menu in the top right-hand corner of the Visma sign account, which allows you to change the view from one account to another. Although you manage all with the same username, each organization's account and your personal account are completely separate from each other.
If you do not see the organization account you are looking for in the role menu, ask the admin user of the organization account to add you as a user. The admin user can add users to the organization account from Settings > Users > + Add new user.
If you re-register and enter a different email address in your details, your username will change, but you will be logged into the same account as before. The username you last used during the registration phase will remain valid.
Why do I end up on my personal account after logging in and not see the organization's information?
In Visma sign, separate credentials are not created for organization accounts, but they are accessed using personal credentials. A user has access to the organization account only if they have been granted permission. If your intention is to use the organization account, ensure from the role menu in the top right corner that you have selected the correct view.
This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.
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