Invoices coming through Visma Sign are delivered either by post, email, or as web billing. The billing method is determined by the billing information that the admin of the organization account has set in the account settings:
If only a post address is defined for the account, invoices are sent by post.
If an email address for billing is also added to the account, invoices are primarily delivered by email.
If a web billing address is defined in addition to the above, invoices are sent as web billing. Please note that in addition to the web billing address, the web billing operator must always be specified.
The organization's post address must always be saved in the account information, even if invoices are primarily sent by email or as web billing.
If you want to verify which channel the invoice was sent on, you can check the billing information defined by the admin in the organization account settings.
Invoices from Visma Sign are not stored in the Visma Sign service, so invoices cannot be retrieved from the service afterwards.
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