I signed with strong authentication
If you have signed a document with strong authentication (for example, using bank credentials or a mobile certificate), the document will be saved in the Documents section of your personal Visma Sign account. You can access the document by registering as an individual through our registration page.
Registration as an individual is free of charge and does not commit you to anything.
Once registered, you can log in to your account and download the document from the archive for your own use.
If you have not registered with Visma Sign within 30 days of signing, the document will be removed from your personal documents. In this case, please contact the sender of the invitation and request the signed document directly from them.
Please note that it is not possible to obtain signed documents via the Visma Sign customer service.
Signatory without strong authentication
If you have not received a signed document by e-mail, please contact the sender of the invitation.
Signed as a company representative
If you sign a document with strong authentication as a company representative and are on the Visma Sign account of the company you represent, the document will be saved as unclassified documents to the company's Visma Sign account. These documents are only visible to the main users. Otherwise, please contact the sender of the invitation.
This article has been translated using an AI-based translation tool.
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