Account admins can add users to the company and change their access rights. 

Please note, that all new users must be strongly authenticated to the service. Visma Sign supports strong authentication with the Finnish, Swedish, Norwegian, Danish and Dutch authentication services. Currently users who do not have an authentication service from one of the above countries cannot be added as users to Visma Sign accounts.

Users are added through the settings as follows:

1. Add the user’s email address and optionally the phone number. An email address is mandatory when adding a user.  

2. Select a user group to which the user is added. The user group defines which folders the user can view and what the user’s access rights to these folders are. 

3. Select the registration invitation language and click save. 

4. The new user will receive an email invitation. By clicking the link in the email the new user can complete registration as a user for the company. When logging in, the user must provide authentication either with a bank ID or mobile ID, provided the user has not previously registered for the Visma Sign service. If a user added to the company already has a private account or an account linked to another company, the user may confirm their login with their own user ID and password.

If the registration invitation hasn’t arrived, check the spam folder. If the invitation is not found, the inviter can send one again by selecting send reminder next to the user on the invitation row. If the invitation was sent to the wrong address, the sender can cancel it by clicking delete on the invitation row. The text (Invitation sent) will appear in place of the user’s name until the user completes the registration. 


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