If, at the call creation stage, the file cannot be added and the program reports "invalid value", this is often because the file to be added contains some elements that Visma Sign cannot handle. 

This may include, for example, open text fields. In this case, we recommend that you recreate the file in pdf format using the following instructions:

  • Open the file in a browser preview
  • Click on the Print option
  • In the printer menu, select the "save as pdf" option and save the new file from here.
  • Add the resaved file to the invitation

This way the saving simplifies the file technically, after which adding the file to the invitation will work as normal.

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