All documents signed via the Visma Sign service are stored in the Documents section, which functions as an archive. If you sign the document as a private individual, you must register for the service within 30 days of signing for the document to be stored in your archive.
If desired, the content of the document can be removed, but the seal and log data required to ensure the legal validity of the signatures will be permanently stored.
Documents signed with a light signature are not saved in the signer's personal documents, but they are stored in the document folder of the invitation creator in the same way as documents signed with strong authentication.
Functionalities
Folder Management: Admin users can create new folders.
Viewing Documents: By clicking on the document name, you can view more detailed information, such as the document status, email addresses of the invitation recipients, and received signatures. Additionally, you can see the sending and expiration dates of the invitations.
Document Preview: You can preview the document from the three dots on the right edge.
Filtering: You can select the desired folder to view from the “Quick Filter” section.
Downloading Documents: Download the document in PDF format using the three dots on the right edge of the document row, “Preview Document” → “Download File”.
Sending Reminders: You can send reminders to the invitees.
Deleting or Canceling Documents: You can delete and cancel documents.
Missing Documents/Invitations
If you cannot find documents or invitations:
Try logging in again and check the document visibility.
Ensure the organization selection from the top right menu.
One of the admin users may have deleted documents or made changes to user rights, resulting in a different document view. If the document cannot be found, please ask an admin user to check if it can be located in the company account's documents.
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Keywords: To which email address were the invitations sent
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