If you have signed a document in Visma Sign with strong authentication, using the "I represent myself" role during the signing phase, the document will be saved on your personal Visma Sign account. If you do not yet have credentials for Visma Sign and register within 30 days of signing, the document will be available on your account. If you register after 30 days, the document will not be found on your personal account.
Documents saved on a personal Visma Sign account, signed under the "I represent myself" or "another organization" role, are stored in the service for a limited time after the user registers. Currently, documents signed as a private person on a personal account are stored for 12 months from the last signature on the document. Documents signed with the "another organization" selection on a personal account are currently stored for 3 months from the last signature on the document.
You can easily register for the Visma Sign service through our registration page.
How do I download a document for safekeeping?
You can find documents on your personal account in the Documents view after logging in. If you are also a company user, you can switch to the private account view through the role menu in the upper right corner. When you click on the desired document, you will find a Download button in the next view, which allows you to download the document in PDF format to your device.
Why can't I find the document even though I signed it as a private person?
- The invitation signer has sent the invitation through a company account by themself.
- The invitation was sent through another software where it was specified that the document would not be saved to a private account.
- The invitation was signed without strong authentication.
- More than 12 months have passed since the last signature on the invitation.
Did you sign the document as a company representative? See the guide: Where can I find the document I signed as a company representative?
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This article has been translated using an AI-based translation tool.
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