Every Visma Sign business user always automatically has a personal account as an individual in addition to a business account. These environments are separate, but both the personal account and the business account are logged in with the same username (email address).

Only you have access to the personal account, but other people may have access to the business account.

You can switch between the personal account and the business account from the role menu in the top right-hand corner. When you click on your name in the top right corner, you can access your personal account by clicking on the "Use as an individual" button. From the same menu, you can also switch to a business account if you have access to a business account. If you have access to multiple company accounts, all the different company accounts will appear in this menu.

If you register again and when you finally log in, the service will recognise your details and always link you to the same old, existing account. This way you will not be created a new account, but this will change your username and password. So if you have been using Visma Sign as a business user up to now, and you later sign a personal document through our service, you do not need to register again to download the signed document, you can simply change the view using the instructions above.

Where will my documents be stored and when?

Documents signed with strong authentication are directed to the person's Visma Sign repository based on the ID returned from the authentication. Whether they are directed to the Visma Sign repository, company or individual, depends on the settings of the signature invitation. The email address to which the invitation is received by the invitee does not determine where the document is stored in Visma Sign.

The sender of the invitation determines whether the invitee signs the document in the name of the company or as an individual. This is done by setting the "sign as organization" option either on or off on the invitation:

If the invitation has the "sign as organization" setting turned on, the signer will see a list of the company accounts that they have access to in Visma Sign during the signing phase. If the signatory selects the company to be represented from this list, the signed document will only be stored in the repository of that company account, and not in the signatory's personal repository. If, on the other hand, the signatory selects "Other organisation" when signing and enters the name of the company to be represented himself, the document will be saved in the signatory's personal archive.

For invitations where the "Signatures as organisation" option is not selected, the signed documents will be stored in the signatories' personal archives.

This article has been translated using an AI-based translation tool.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.